Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.
FAQs
Insurance & Payment
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What insurance do you accept?
We accept all Medicaid Health Plans:
• Horizon NJ Health
• United Healthcare Community Plan
• Amerigroup
• Wellcare
• Aetna BetterHealth
We also accept most private insurances. -
What forms of payment do you accept?
Cash, credit card (Visa, American Express, Master Card) and, debit card.
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Will services provided be covered by my insurance?
Most services are covered, but we do recommend you contact your insurance company to verify your plan benefits. Below are a few suggested questions to ask:
• Is your plan an HMO which requires an assigned PCP? If yes, verify a physician at Passaic Pediatrics is your assigned PCP.
• Are preventive medicine visits (Well care) a covered service. If yes, what are the limitations? Are Vaccines covered by my health plan? What Laboratory should my labs be sent to?
• Do I have a co-pay or deductible?
• Is there additional patient responsibility if the services are provided after hours? -
I have Medicaid and want to apply for Medicaid for my newborn. What do I do?
Call our office and we will be glad to assist you with that process.
Locations, Services & Appointments
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What are your hours?
• Regular Hours: 9 a.m. to 7p.m. Monday through Friday by appointment and from 9a.m. to 3pm Saturday by appointment.
• Summer Hours: 9am to 6pm Monday throught Friday by appointment and 9am to 3pm Saturday by appointment. -
Where is Passaic Pediatrics is located?
298 Passaic Street in Passaic New Jersey (1block from City Hall and the WIC Office) and 200 Gregory Ave 2nd Fl. Passaic, NJ (across from the Passaic High School Library).
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What is a Pediatrician?
A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.
Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health. -
What languages do your providers and staff speak?
English, Spanish, Chinese, Urdu, Hindi, Punjabi, and French
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Is your office accepting new patients?
Yes, we always welcome new patients. Contact our office for additional information or request an appointment.
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Do you accept walk-ins?
Walk-ins are welcome, however, should be prepared to wait as patients with appointments take precedence. We encourage everyone to make an appointment by phone.
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What if my child only needs to come in for a shot/vaccine?
You can schedule a “shot only” appointment by calling the office.
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What is the best way to schedule an appointment with your office?
You can schedule an appointment by calling our office during regular business hours.
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How far in advance can I make my appointment?
You can schedule well visits up to one year ahead of time.
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How long can I expect to wait?
We strive to get you in and out of your appointments as quickly as possible. If it’s a particular busy day with a lot of sick visits or emergencies, you may wait longer. Please note that the best time to schedule your visit is first thing in the morning or during the early afternoon hours.
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What kind of services are offered in your locations
• On-site laboratories
• Minor surgical procedures
• Hearing & vision testing
Well Visits
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How often do I need to bring my child in for a checkup?
Unless your child is sick, children over age 2 are generally seen once a year for their annual checkup. The easiest way to remember this is to schedule his/her visit around their birthday. Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety, and overall well-being.
The American Academy of Pediatrics recommends this schedule for routine well-care visits:
• During your children’s first year of life, well visits are scheduled 3 days after birth, at 2 weeks, 1 month, 2 months, 4 months, 6 months, 9 months, and at 12 months.
• During your child’s second year, well visits are scheduled for 15 months, 18 months, and 24 months.
• After 2 years of age, 30 months, 3 years, 4 years, and once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment. -
Why does my child need to receive vaccinations?
Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics, vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you're apprehensive about vaccinations, please do not hesitate to contact our office.
Sick Care
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Do you offer same day sick visits for your patients?
Yes. All sick children will be seen on the same day provided there are appointments available.
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What do I do if my child is sick at night or on the weekend?
If your child is experiencing a life-threatening emergency, dial 9-1-1. If your child is sick call the office 973-249-8100.
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Who takes sick calls at night?
Phone coverage is provided 24 hours a day, seven days a week. If your call is medical related, you will get a return call from an after hours Physician Assistant or Pediatrician who will answer your questions. Please allow up to an hour for the provider to return your call.
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What do I need to tell the medical assistant when calling for advice about a sick child?
• Your child name/age
• What you are concerned about
• How long it has been going on and has it been getting worse
• What you have done about your child’s illness
• Your child’s temperature
• Your child’s state of alertness
• Your child’s intake of fluids
• Have your contact phone numbers ready so you can be called back if necessary -
Do you have separate well and sick waiting areas?
Yes our office have separate sick and well waiting areas.
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At which hospitals are your providers on staff?
Our providers are on staff at St Joseph Children’s Hospital in Paterson and St Mary’s in Passaic (newborn nursery).
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Will you visit my child if he/she is in the hospital?
If your child is sick in the hospital, he/she will be visited by one of our affiliated hospitalists who will keep your pediatrician informed on his/her condition. A post-hospital visit with your pediatrician should be scheduled after your child is discharged.
Requests for Forms, Records, Refills, Referrals
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How do I get a referral for a specialist?
Contact your office and let them know what type of referral you need. When your referral is completed, you will be contacted by our office. This should be completed within 7 days.
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How do I get a prescription refill?
Contact your office and let them know what medication you need refilled and the phone number for your pharmacy.
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How do I request a copy of my child’s records for any reason? Is there a fee?
Download the Medical Record Release form, fill it out and fax it to the office.
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How do I request a copy of a Physical/School Form (for school, daycare, camp, etc.) for my child?
Please contact our office with your request. Your form will be completed within 48 hours.
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How do I have records from another physician sent to Passaic Pediatrics?
Contact the doctor’s office you are transferring from and request that the records be released to Passaic Pediatrics.
Gregory Ave. Location
Address
200 Gregory Ave. 2nd Floor,
Passaic, NJ 07055
Phone
Hours of Operation
Monday
9:00 am - 6:00 pm
Tuesday
9:00 am - 6:00 pm
Wednesday
9:00 am - 6:00 pm
Thursday
9:00 am - 6:00 pm
Friday
9:00 am - 6:00 pm
Saturday
9:00 am - 3:00 pm
*Only at 200 Gregory*
Sunday
Closed