FAQ’s

Insurance & Payment
What insurance do you accept?
We accept all Medicaid Health Plans : Horizon NJ Health, United Healthcare Community Plan, Amerigroup, Wellcare, Aetna BetterHealth. We also accept most private insurances.
What forms of payment do you accept?
Cash, credit card (Visa, American Express, Master Card) and, debit card.
Will services provided be covered by my insurance?
Most services are covered, but we do recommend you contact your insurance company to
verify your plan benefits. Below are a few suggested questions to ask:
  • Is your plan an HMO which requires an assigned PCP? If yes, verify a physician at Passaic Pediatrics is your assigned PCP.
  • Are preventive medicine visits (Well care) a covered service. If yes, what are the limitations? Are Vaccines covered by my health plan? What Laboratory should my labs be sent to?
  • Do I have a co-pay or deductible?
  • Is there additional patient responsibility if the services are provided after hours?
I have Medicaid and want to apply for Medicaid for my newborn. What do I do?
Call our office and we will be glad to assist you with that process.
Well Visits
How often do I need to bring my child in for a checkup?
Unless your child is sick, children over age 2 are generally seen once a year for their annual checkup. The easiest way to remember this is to schedule his/her visit around their birthday.
  • During your children’s first year of life, well visits are scheduled 3 days after birth, at 2 weeks, 1 month, 2 months, 4 months, 6 months, 9 months and at 12 months.
  • During your child’s second year, well visits are scheduled for 15 months, 18 months and 24 months.
  • After 2 years of age well visits are schedule yearly.
Locations, Services & Appointments
What are your hours?
  • Regular Hours: 9 a.m. to 7p.m. Monday through Friday by appointment and from 9a.m. to 3pm Saturday by appointment.
  • Summer Hours: 9am to 6pm Monday throught Friday by appointment and 9am to 3pm Saturday by appointment.
Where is Passaic Pediatrics is located?
298 Passaic Street in Passaic New Jersey (1block from City Hall and the WIC Office) and 200 Gregory Ave 2nd Fl. Passaic, NJ (across from the Passaic High School Library).
What languages do your providers and staff speak?
English, Spanish, Chinese, Urdu, Hindi, Punjabi, and French.
Do you accept walk-ins?
Walk-ins are welcome, however, should be prepared to wait as patients with appointments take precedence. We encourage everyone to make an appointment by phone.
What if my child only needs to come in for a shot/vaccine?
You can schedule a “shot only” appointment by calling the office.
How far in advance can I make my appointment?
You can schedule well visits up to one year ahead of time.
How long can I expect to wait?
We strive to get you in and out of your appointments as quickly as possible. If it’s a particular busy day with a lot of sick visits or emergencies, you may wait longer. Please note that the best time to schedule your visit is first thing in the morning or during the early afternoon hours.
What kind of services are offered in your locations
  • On-site laboratories
  • Minor surgical procedures
  • Hearing & vision testing
Sick Care
Do you offer same day sick visits for your patients?
Yes. All sick children will be seen on the same day provided there are appointments available.
What do I do if my child is sick at night or on the weekend?
If your child is experiencing a life-threatening emergency, dial 9-1-1. If your child is sick call the office 973-249-8100.
Who takes sick calls at night?
Phone coverage is provided 24 hours a day, seven days a week. If your call is medical related, you will get a return call from an after hours Physician Assistant or Pediatrician who will answer your questions. Please allow up to an hour for the provider to return your call.
What do I need to tell the medical assistant when calling for advice about a sick child?
  • Your child name /age
  • What you are concerned about
  • How long it has been going on and has it been getting worse
  • What you have done about your child’s illness
  • Your child’s temperature
  • Your child’s state of alertness
  • Your child’s intake of fluids
  • Have your contact phone numbers ready so you can be called back if necessary
Do you have separate well and sick waiting areas?
Yes our office have separate sick and well waiting areas.
At which hospitals are your providers on staff?
Our providers are on staff at St Joseph Children’s Hospital in Paterson and St Mary’s in Passaic (newborn nursery).
Will you visit my child if he/she is in the hospital?
If your child is sick in the hospital, he/she will be visited by one of our affiliated hospitalists who will keep your pediatrician informed on his/her condition. A post-hospital visit with your pediatrician should be scheduled after your child is discharged.
Requests for Forms, Records, Refills, Referrals
How do I get a referral for a specialist?
Contact your office and let them know what type of referral you need. When your referral is completed, you will be contacted by our office. This should be completed within 7 days.
How do I get a prescription refill?
Contact your office and let them know what medication you need refilled and the phone number for your pharmacy.
How do I request a copy of my child’s records for any reason? Is there a fee?
Download the Medical Record Release form, fill it out and fax it to the office.
How do I request a copy of a Physical/School Form (for school, daycare, camp, etc.) for my child?
Please contact our office with your request. Your form will be completed within 48 hours.
How do I have records from another physician sent to Passaic Pediatrics?
Contact the doctor’s office you are transferring from and request that the records be released to Passaic Pediatrics.